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Case Study: Willing – Leading the way in diversity and inclusion in Construction.

Author: Fetch Recruitment

Published date: 2024/11

Case Study   Willing (1)

​At Fetch Recruitment, we're proud to partner with Willing. While they've built their name on construction excellence since 1969, it's their practical approach to diversity that catches our eye. In an industry where women make up just 2% of Australia's construction workforce, Willing’s in house team is over 56% female - proof that the construction sector is changing.

It's a simple strategy: hire the best people, create a workplace where everyone can contribute, and watch the business grow. This approach hasn't just helped Willing attract great talent; it's helped them deliver better results for their clients.

Creating an inclusive workplace

Willing has built an environment that meets the needs of a wide range of people, making their spaces, technology, and communication tools accessible and welcoming for all. Their key initiatives include:

Flexible work arrangements

Recognising the importance of work-life balance, Willing offers flexible schedules, remote work options, and part-time arrangements to support their employees' varied lifestyles and responsibilities. This flexibility is particularly helpful for team members with family commitments, allowing them to work in a way that suits them best.

Comprehensive benefits

Willing's benefits package includes mental health resources, such as MATES in Construction, and parental leave options. By supporting their employees' overall well-being, Willing fosters a positive and productive work environment.

Sponsorships and training

In the past, through their hospitality ventures Bar Vino and Willing Coffee, Willing has provided sponsorships and development opportunities to retain outstanding team members.

Accessibility enhancements

Ensuring that physical spaces, technology, and communication tools are accessible to all employees makes the workplace welcoming and usable by everyone.

 

Building diverse partnerships

Willing's commitment to diversity extends beyond its internal team. They actively partner with diverse consultants and organisations to bring their projects to life. A prime example is their collaboration with Veronique Willing, who brings her expertise as an interior stylist to enhance project aesthetics.

Their partnership with Sana Living, a leading NDIS housing provider, reflects shared values in creating inclusive spaces.

From architects to sales consultants, Willing's network of partners spans different ages, nationalities, and genders, bringing varied perspectives to each project.

The Willing team is actively involved in industry initiatives, with team members belonging to the National Association of Women in Construction (NAWIC), supporting the advancement of women in the sector.

 

A diverse team driving success

Willing's success is built on the unique strengths of their diverse team. By actively hiring individuals from a variety of backgrounds, genders, and skill sets across their Property, Build, and Hospitality divisions, Willing values the diverse perspectives each team member brings.

As Tim Willing, Founder of Willing explains, "Diversity often leads to award-winning results for our projects because it brings together a range of perspectives, ideas, and expertise that enhance creativity and problem-solving. In property and design, diversity allows teams to create spaces that cater to various lifestyles, preferences, and needs, resulting in more inclusive and functional environments."

The powerful impact of diversity

Willing's focus on diversity has brought real benefits, from greater team engagement to stronger innovation and talent acquisition. They have found that a focus on work-life balance drives creativity and a collaborative culture, as Tim notes, "Well-rested employees are generally better at decision-making and contribute to a positive, collaborative culture, creating a win-win situation for both the company and the individual."

Looking ahead: Strengthening diversity and inclusion

Willing is committed to further improving diversity and inclusion in the years ahead, with a particular focus on encouraging female team members to grow within the construction industry. By building on these core values, they are creating a workplace that appeals to top talent, positioning themselves as an employer of choice.

Success story: Courtney Simms, Senior Contract Administrator

Courtney showcases how diverse talent shapes our construction industry. With an impressive 19-year journey in construction, Courtney has grown from her early days in general administration to become a key leader in contract administration, particularly in commencing the construction of West Residences.

Her path shows the importance of nurturing talent and creating growth opportunities for all. Starting in administration and tenders, Courtney built her expertise over 15 years to master complex contract administration. Her portfolio spans multi-unit developments, apartments, and aged care facilities - each project adding to her deep industry knowledge.

"Courtney's growth within the industry proves that success in construction isn't about fitting a certain mould - it's about skill, dedication, and attention to detail," says Dayne Willing, Construction Director of Willing Build. "Her expertise in managing head contracts and preparing sub-contractor packages has been crucial to our success."

Why we're proud to partner with Willing

At Fetch Recruitment, we value our partnership with Willing not only for their commitment to quality craftsmanship but also for their proactive approach to fostering diversity and inclusion. Their dedication to a supportive, inclusive workplace shows how a focus on diversity can be a powerful driver of business success. We're excited to work alongside Willing, connecting them with talented individuals who share their vision and values.

The future of Australian construction

It's encouraging to see businesses like Willing making diversity and inclusion a real priority. With Australia's construction sector facing ongoing skills shortages and growing project demands, bringing in talent from all backgrounds isn't just good practice – it's essential for the industry's future. By breaking down traditional barriers and creating genuine opportunities for diverse talent, companies like Willing are helping build a stronger, more innovative construction sector that's ready to meet tomorrow's challenges.